A telecommunications and information technology engineer, tester and administrator with more than 6 years of experience; a trained eye for what works and what could be improved upon. ISTQB/ISEB certified and with a wide range of IT skills, able to identify valuable improvements and cost effective measures to provide a better customer experience. Knowledge of waterfall, V-Model and Agile methodologies, able to acquire new skills within short time scales, adapt to rapidly changing work practices and build and maintain excellent working relationships with colleagues.